Provides and ensures a positive consultative approach during the check-in process.Provides and ensures excellent, professional “Guest First” care for all automotive services available.The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest’s and Jiffy Lube business needs and that realize Team Car Care vision and strategy for guest care. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. Lead Customer Service Advisors are responsible for creating a WOW guest experience by delivering outstanding service. If you are looking for more than a job, apply today and begin your career with Team Car Care! ![]() We offer fast track career advancement opportunities for hard working, team players who can deliver results. At Team Car Care we invest in you and your future by providing excellent training for our technician, and management positions. We offer a fun, fast paced work environment, with a comprehensive benefit package which includes medical plans, 401(k), certification/tuition reimbursement and paid vacations. Team Car Care owns and operates more than 550 auto service centers in North America. Safety is our priority! COVID-19 protocols are in place! ![]() Start Your New Career Today & enjoy job stability with Team Car Care as an Essential Business!
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